Solutions

Specific situations, not technologies

Nobody sets out looking for a RAG system. They want the phone to stop ringing, or their team to find a procedure without asking three people.

AdoptionAutomationKnowledgeEngineeringSector

Adoption

Microsoft 365 Copilot rollout

Licences bought, usage flat. The aim is to get Copilot into the working routine.

The problem

Copilot is deployed, but real usage sits with a handful of people.

See the solution

Automation

AI for customer service

Text and voice agents that resolve the routine queries and hand over to a person when needed.

The problem

Volume grows, the team does not, and most queries repeat.

See the solution

Knowledge

AI for internal knowledge

Your documentation, turned into something people can query in plain language.

The problem

The answer exists, but it is in a document nobody knows is still current.

See the solution

Engineering

AI for engineering teams

Coding assistants with a working method behind them: specify, generate, review, evaluate.

The problem

The whole team has Copilot. Speed goes up, review does not keep pace.

See the solution

Sector

AI for insurance

Dense documentation, regulated processes and high volume. It works well when done with control.

The problem

Long policy documents, manual processing and regulation that leaves no room for error.

See the solution

Sector

AI for clinics and health centres

Scheduling, calls and reminders, so reception can attend to the person in front of them.

The problem

Calls cluster into two parts of the day and the patient at the desk notices.

See the solution

In progress

Other situations I also cover

These do not have their own page yet. If one of them is yours, write to me and I will explain how I would approach it.

AI for salesAI for HRAI for operationsAdministrative task automationAI for professional servicesAI for technical documentation

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Next step

Shall we talk about your case?

Tell me which process takes the most time. In half an hour I will tell you whether AI solves it, how I would approach it and what it would take.

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