Voice agent for a clinic
Answers the call, offers real calendar slots and confirms the appointment without human intervention.
☎ Incoming call · 09:42
Agent: San Marcos Clinic, how can I help?
Patient: I'd like to move my Thursday appointment.
→ checking calendar…
Agent: I have Friday at 10:15 or Monday at 17:00.
✓ Appointment moved · confirmation sent
The problem
In a mid-sized clinic, calls cluster into two parts of the day. Reception cannot answer the phone and attend to the patient at the desk at the same time, and slots freed up by cancellations rarely get filled.
How it is built
- Voice agent connected to a real calendar through an API.
- Patient identification and a check of their previous appointments.
- Available slots offered according to the type of consultation.
- Confirmation and direct booking in the calendar.
- Immediate handover to a person for anything clinical.
Technologies
Build time
4 weeks
Want it with your data?
This demo becomes a pilot connected to your systems in about four weeks.
Ask for this pilotWhat was verified at the end
Call reasons covered
Booking, changes, cancellations and information.
Response latency
A fluid conversation, without awkward pauses.
Handover to a person
Immediate for anything clinical, by design.
Shall we talk about your case?
Tell me which process takes the most time. In half an hour I will tell you whether AI solves it, how I would approach it and what it would take.