Call analysis
Transcribes, classifies and turns every conversation into follow-up tasks.
call 00:07:41 · transcribed
→ reason · billing issue
→ tone · negative (0.71)
→ commitment detected · "I'll call you Tuesday"
✓ task created in CRM · due Tuesday 10:00
⚠ alert sent to the account owner
The problem
Customer conversations hold good information and it evaporates when the call ends. What gets recorded depends on the memory of whoever took it.
How it is built
- Transcription with speaker separation.
- Classification by reason, product and tone.
- Extraction of commitments and the deadlines mentioned.
- Automatic creation of follow-up tasks in the CRM.
- Alerts on signs of dissatisfaction.
Technologies
Build time
3 weeks
Want it with your data?
This demo becomes a pilot connected to your systems in about four weeks.
Ask for this pilotWhat was verified at the end
Complete record
Every call leaves a structured trace.
Commitments captured
With a deadline and an owner assigned.
Early detection
Signs of dissatisfaction before the complaint.
Shall we talk about your case?
Tell me which process takes the most time. In half an hour I will tell you whether AI solves it, how I would approach it and what it would take.